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9, October 2024
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Time to read: 4 mins
Training Manager Nicole McGlade Completes Her CII Level 4 Diploma in Insurance.
In this blog, we’ll discover what a CII level 4 diploma in insurance is and chat with Nicole about her experience completing the diploma while working at One Sure Insurance.
Congratulations to our Training Manager, Nicole McGlade, who has completed her CII Level 4 Diploma in Insurance!
Nicole, our training manager, oversees all training across the business. With One Sure Insurance’s support, she recently hit the books and completed her CII Level 4 Diploma in Insurance.
Thanks to her hard work and dedication, Nicole has completed her course and passed with flying colours! Now armed with even more insurance knowledge, She can continue to share her expertise with our teams and ensure our training materials meet regulatory standards.
Head of Operations Alison Felthouse shared her thoughts with us on Nicole’s learning journey: “We are incredibly proud of Nicole for achieving Cert CII Diploma status. Her commitment to professional development not only enhances her own expertise but also brings immense value to our business.
“With a deeper understanding of insurance principles, regulations, and best practices, Nicole is now even better equipped to train and mentor our team, ensuring we maintain the highest standards of service at all times.”
With that being said, let’s hear from Nicole herself! Read our Q&A below to learn more about her learning journey, her challenges while studying, and why CII courses are crucial for those working in the insurance industry.
Q&A With One Sure Training Manager Nicole McGlade.
Why is a CII course important for insurance professionals?
Nicole: The CII Level 4 Diploma demonstrates a commitment to professional development. It ensures that insurance professionals can provide a high-quality service while adhering to industry standards.
It enhances our expertise, credibility, and career prospects by deepening our understanding of key insurance concepts, regulations, and industry practices.
What key skills did you gain from the diploma that you didn’t have before?
Nicole: Through the CII Level 4 Diploma in Insurance, I gained valuable knowledge in business and finance, insurance law, and claims.
These areas were new to me and have broadened my understanding of how the insurance industry operates from a legal and financial perspective. This is helpful for me while developing more relevant and informed training materials for our teams.
What did you enjoy about your CII course?
Nicole: I like that each module introduces new concepts and insights. The course covers various sectors within the insurance industry, such as life, health, property, and insurance.
One of the most rewarding and eye-opening assignments during the course was the M92 Business and Finance unit. I had never done anything like this before, and it was fascinating to gain insight into how brokers and insurers operate from a business and finance perspective. This deeper understanding of financial decision-making within the insurance industry was particularly valuable and expanded my skill set in a completely new area.
How has completing the diploma changed your perspective on the insurance industry?
Nicole: Completing the diploma has deepened my interest in the industry and my position, motivating me to learn more and further broaden my skills.
It has fueled my curiosity and drive to continue expanding my knowledge!
What did you find challenging about your CII course?
Nicole: Balancing demanding coursework within tight deadlines can be stressful. Managing my time effectively to meet these deadlines while maintaining the quality of my work was a constant challenge.
When you consider that I collaborate and manage a team, it adds another layer of complexity. Effective communication, coordination, and task delegation require additional effort and skill while studying. The difficulties I faced only enhanced my learning and personal growth, making the journey even more fulfilling!
How has One Sure supported you as you study for your CII diploma?
Nicole: One Sure allows me to complete part of the course during work hours, significantly alleviating the pressure of juggling work and studies.
Whenever I need to resit an exam, the company promptly rebooks it, even though an extra cost is involved. This prompt support helps me stay on track and continue progressing without delay.
The supportive environment makes it feasible for me to pursue my diploma and motivates me to excel, as I know that my company values and invests in my professional development.
What advice would you give someone starting the level 4 CII Diploma in Insurance?
Nicole: I advise anyone starting the diploma to ensure you have enough time inside and outside of work.
It requires a significant number of hours for writing assignments and exam revision. While it can be challenging, it’s worth the effort. The knowledge and skills you gain will significantly benefit your career in the long run.
What is a CII level 4 diploma in insurance?
The CII Level 4 Diploma in Insurance is awarded by the Chartered Insurance Institute (CII), a leading professional body for insurance and finance.
Each module is designed to cover varied technical aspects of insurance. They also prepare insurance professionals to provide the best quality service to support customers and insurers.
The level 4 diploma usually requires the completion of 120 CII credits, with some people even opting to take additional subjects if suitable for their role. The modules cover essential topics such as insurance law, regulation, and market practice. The assessment process involves a mix of written exams and coursework, depending on the units.
Are CII courses difficult?
CII qualifications are the gold standard for building an insurance career. These qualifications are extremely challenging yet rewarding. With many CII learners balancing full-time work with studying, balancing the two can pose even more significant challenges than the actual course.
Kickstart your career at One Sure Insurance.
If Nicole’s accomplishments have inspired you, or maybe you’ve read about our Training Officer Holly passing her apprenticeship and it has made you want to work in insurance, we’d like to hear from you!
Our teams are always looking for new talent who is passionate about insurance. In addition to a supportive work environment, we offer new hires the opportunity to pursue courses like the CII Certificate in Insurance.
Join us today & get in touch.
If you want to start a rewarding career in the insurance industry and be part of a supportive team that values continuous learning, contact us. Email your CV and cover letter to recruitment@onesureinsurance.co.uk to get on the road towards a career with us today.
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