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Support

If you have a question or need help, you may find the answer in one of our handy support guides here.

Frequently Asked Questions

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Why Should I Use an Insurance Broker? 
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Can Insurance Brokers Give Advice? 
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How Do You Read and Understand an Insurance Policy?
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Our Guide to Insurance Excesses.
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What Insurance Do I Need To Be an Uber Taxi Driver?
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Can I get motor trade insurance if I only trade part-time? 
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Who Needs Motor Trade Combined Insurance For Premises?
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Who Needs Motor Trade Insurance?
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How Do Driving Convictions Affect Insurance?
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Insurance Refusals, Cancellations And Voided Policies

Making Changes

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Can Insurance Brokers Give Advice? 
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How Do I Renew My Insurance?
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How To Update the Motor Insurance Database (MID).

Contact

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Can Insurance Brokers Give Advice? 
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How Do I Contact You?
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How Do I Complain?

Claims

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What should I do if my vehicle breaks down? 
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How To Prove & Protect Your No Claims Bonus. 
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How To Make an Insurance Claim.

Fraud Prevention

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How To Spot an Insurance Scam.
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How To Report Insurance Fraud.

Payments

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How To Make A Payment.
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What To Do if Your Account Is In Arrears.

My Details

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Can I get motor trade insurance if I only trade part-time? 
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How To Use The Customer Area.
A mechanic checking the engine under the hood of a car.
How To Update the Motor Insurance Database (MID).

Accessibility & Support

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How Do You Read and Understand an Insurance Policy?
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Bereavement Support: What Happens to Insurance if Someone Passes Away?
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What To Do if Your Account Is In Arrears.

Can’t find the support you need?

We’re Here To Help

While we pride ourselves on making insurance as simple as possible, sometimes you might find yourself still in need of help.

If you have a query about your policy or need some assistance, we’re always ready to support you.

CALL US:

01782 880140

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